Integrations › Zapier

Any app on Zapier can ask for the review.

If your software isn't on this list but it's on Zapier, a Zap can send Zurvia every finished job. Connect the Zurvia Reviews app with an API key, pick your software's "job done" trigger, and the customer gets a text from your own local number with your Google review link. No developer needed.

Connect Zapier $29 a month per location

What you need

A Zapier account and your Zurvia API key, which Zurvia creates for you under CRM Connect › Zapier. Nothing to buy from Zapier beyond the plan you already have.

How to connect

In Zurvia, open CRM Connect › Zapier and click Create a key for Zapier. Copy the key.
Open the Zurvia Reviews app on Zapier and accept the invite.
Make a Zap: the trigger is your software's "job done" moment (a pipeline stage, a closed job, a paid invoice, a new row). The action is Zurvia Reviews › Create Review Request. Paste the key when Zapier asks for it, and map the customer's name, mobile, email and the job number.

What triggers a request

Every job your Zap sends. Include the job or invoice number and the same job is never asked twice, even if the Zap runs again.

Texts go to the mobile number the Zap sends; otherwise email.

Your Zurvia rules still apply: the send delay, sending hours, reminders and the "don't ask again" window.

Zapier can also listen: the app has triggers for new Google reviews and customer replies, so a Zap can tag the customer in your CRM or post the review to Slack.

Every request follows your location's rules: business hours, one reminder at most, the "don't ask again" window for repeat customers, and texting only once your number is approved (emails go out in the meantime).

What Zurvia reads

Read-only, and only what it needs.

What your Zap sends: the customer's name, mobile, email and the job number. Zurvia reads nothing else from your software.

What Zapier can read back: new Google reviews and customer replies, through the app's triggers, only when you build a Zap on them.

Never written: Zurvia doesn't change anything in your software or in Zapier.

Zapier questions

What people ask before connecting.

Which apps work?

Anything with a Zapier trigger that fires when a job is finished: HighLevel pipeline stages, Housecall Pro job completed, Salesforce and HubSpot deal stages, a new Google Sheets row, and thousands more. If your software has its own Zurvia connection on this page, use that instead; it needs no Zap at all.

Do I need a paid Zapier plan?

Only what the Zap itself needs. A one-step Zap from your software to Zurvia runs on Zapier's free plan; multi-step Zaps need a paid one.

Is the Zurvia app in Zapier's directory?

It's being listed. Until it appears, the invite link above adds it to your Zapier account in one click, and it works the same way.