Integrations › Tekmetric
Every posted repair order in Tekmetric becomes a review request.
No API access needed. Tekmetric's built-in webhooks call Zurvia when you post a repair order, and the customer gets a Google review request after the delay you choose.
What you need
Admin access to Tekmetric's Settings › Integrations. Nothing to buy from Tekmetric.
How to connect
- In Zurvia, open CRM Connect › Tekmetric and click Create my Tekmetric address. Copy the address.
- In Tekmetric, open Settings › Integrations, scroll to Webhooks and click Add Webhook.
- Name it Zurvia, paste the address, tick Post Repair Order (and Payment Received if you want pay-later customers asked when they pay), and save.
- Post one repair order. It shows up in Zurvia within seconds with the name, phone and email read from it.
What triggers a request
Every repair order you post (and, if you ticked it, every payment received).
Tekmetric calls Zurvia the moment it happens. The same repair order twice is asked once.
Texts go to the customer's phone on the repair order; otherwise email.
Repeat customers are asked again only after your "don't ask again" window.
Every request follows your location's rules: business hours, one reminder at most, the "don't ask again" window for repeat customers, and texting only once your number is approved (emails go out in the meantime).